Community classes payment terms and conditions
Our community classes work on a subscription basis every month. This is 40 teaching week divided into 11 months. You will need to cancel before August. We will collect payment via our website using Stripe. This will then set up a recurring payment from the date you subscribe.
Please see prices for community classes on our booking page
Our classes run during Northamptonshire term time only. Please refer to Northamptonshire gov website for dates. We do not offer nor give refunds for absences or holidays during term time when our classes are on. If a teacher needs to cancel class an alternative date will be provided (could possibly be in half term) if an alternative date cannot be provided we will credit you the class missed. We will not offer refunds for an act of god such as flooding, hurricanes, tsunamis etc. (if it happens in the UK).
If your child wishes to withdraw from classes we require at least 7 day's notice period. This is to allow other children on possible waiting lists to join. You will need to ensure you cancel your subscription by signing into your account and cancelling it. We cannot do this for you. Children will not be permitted to attend class(es) without payment in advance.
School club payment terms and conditions
Our school club payments work on a sign-up basis every term. You will have to sign up your child every full academic term if they wish for them to attend our clubs. We will collect payment via our website using Stripe unless the school are dealing with our clubs we ask you to contact your school office. Please check it is open to your child’s year group before signing up.
Please see prices for clubs on our school clubs page
We do not offer nor give refunds for absences or holidays when our school clubs are on. If a teacher needs to cancel class an alternative date will be provided. If the school cancels the club due to a particular reason we will try to provide an alternative date. However this cannot always be possible due to staffing and other school clubs on other days.
If your child wishes to withdraw from the club before the end date for club we will not offer nor give a refund as we cannot offer the space to another until the following term. All children must be signed up and paid for their club at least 5 days before club is due to start. If children are not signed up and paid before the payment deadline they will not be permitted to attend club. We will not be able to offer nor give a refund after the booking deadline closes so please ensure your child wishes to attend before signing up.
We will offer and give refunds in some circumstances such as if your child has moved schools or county/country or if your child has had an immediate family bereavement. This will be down to our discretion so we will monitor any abusing of payments.